Projects in Social Impacts of Technology

Informatics 163

Tu-Th 11 to 12:20

ICS 180



General Description [top]

The objective of the course is to provide practical experience in researching social and organizational impacts of technology. Emphasis will be placed on conducting ethnographic research, writing, and presenting.

Course Overview [top]

  • First, you will learn about how to design an empirical study.  Even though, you have learned some of this in 161 and 162, this practicum will help you engage that material in real-life empirical work.
    What question are you trying to answer?  How should you approach the answer?  What other factors do you need to consider in the design of your study? 
  • Second, you will learn how to gather data about people’s social and cultural needs.
    Techniques will include interviewing people, including designing questions that allow people to provide you with appropriate information, observing humans doing various tasks and activities to learn about how they interact with computers.  These techniques will build on the work you did in the library last quarter.  We will also discuss other types of techniques that allow you to collect other types of useful data such as biographic information and other background information.  For each technique you will learn what types of question it can answer, how to go about using it, and how does it influence your study design.
  • Third, you will learn how to analyze the data that you collect.
    Analysis is the process of taking the data that you gather and turning into a systematic set of findings that let you make claims.  For example, analysis lets you say whether a system is effective for the users or whether software needs to work a certain way in order to meet the needs of potential users.  We will learn how to perform analysis on the types of data that you’ve just learned how to collect.

The goal of this class is to provide you with an introduction to how to use empirical methods.

At the end of this class you should be able to design a study that allows you to take a research question and answer it using appropriate data collection and analysis techniques.

Instructor [top]

Gillian R. Hayes
  • Office: Donald Bren Hall, 5072
  • Phone: 949-824-1483
  • Email: gillianrh [at] ics [dot] uci [dot] edu
  • Office Hours: Wednesdays from 11 to 12 or by appointment in DBH

Jahmeilah Richardson

  • Office:  5099 Donald Bren Hall (or in the Tech Garden) 
  • Email:  jarichar  [at] ics [dot] uci [dot] edu 
  • Discussion:  Mondays 12-12:50
  • Office Hours: Wednesdays 2 to 3 

Readings [top]
Books

Required:

Analyzing Social Settings: A Guide to Qualitative Observation and Analysis

by John Lofland, David A. Snow, Leon Anderson, Lyn H. Lofland

       

Optional:

The Elements of Style by Strunk and White

The Ethnographic Interview by James P. Spradley

       

Articles